As non-profits strive to make a positive impact on the world, fostering an effective and supportive work environment is crucial. One way organizations can achieve this is by implementing a Results-Only Work Environment (ROWE). In this blog post, we'll explore the...

The work landscape has undergone significant transformations in recent years, with trends like remote work, automation, and the gig economy reshaping how organizations operate. As non-profits and associations navigate these changes, it's essential to stay ahead of the...

As someone who runs a remote support business for non-profits and associations, I've noticed some big changes in the workplace in the last couple of years. I wanted to share my thoughts on the future of work and how embracing ROWE (Results-Only Work Environment) can...

I have a friend who worked as a Barista at a well-known coffee shop. She tells the stories of guests who would return their latte because “it just isn’t right”. After making thousands of lattes she understood that what is ‘right’ to the recipe isn’t always ‘right’ to...

Who doesn’t have a ‘bad’ day? We all do sometimes, and these days it seems like there are a lot of them.  A recent bad day was experienced by a friend of mine, let’s call her “R”. Picture this: After a restless night’s sleep, “R” wakes up with an incredible headache...

As the needs and wants of society change, the requirements of many suppliers of goods and services change as well. Changes in technology and the ways to manage them, such as those mentioned in Forbes article on this topic, current issues and other innovations have...

Whether in business or in our personal lives, we’re constantly striving to find something, to do something, or to complete something leading to an achievement or accomplishment and we measure how successful we are against the ability to reach these goals. Many times,...

When we talk about "working in the cloud," it's usually in reference to the digital realm—files stored online, accessible from servers around the world rather than our local hard drives. But let's take a moment to reminisce about the original clouds—the fluffy, white...

Many business owners start off with a great idea that will change the world and, through time and effort, they will evolve personally and professionally to be the best in their field.   Though you might not think of it these terms, what they are actually doing,...

One of my favourite business books is “Raving Fans – A Revolutionary Approach to Customer Service” by Ken Blanchard and Sheldon Bowles.  Published in 1993, the concepts in this book are as relevant today as they were then – perhaps even more so. One of the best ways...