Embracing the Sky: Leveraging Technology at 39,000 Feet

When we talk about "working in the cloud," it's usually in reference to the digital realm—files stored online, accessible from servers around the world rather than our local hard drives. But let's take a moment to reminisce about the original clouds—the fluffy, white...

Mastery

Many business owners start off with a great idea that will change the world and, through time and effort, they will evolve personally and professionally to be the best in their field.   Though you might not think of it these terms, what they are actually doing,...

Raving Fans

One of my favourite business books is “Raving Fans – A Revolutionary Approach to Customer Service” by Ken Blanchard and Sheldon Bowles.  Published in 1993, the concepts in this book are as relevant today as they were then – perhaps even more so. One of the best ways...

The High Price of ‘Doing the Paperwork’

When you think of the most expensive admin assistant on the Planet, you might think of someone like Tony Stark’s assistant who puts up with all his quirks, but who is handsomely paid for her hardship. Or a billionaire’s assistant who is available 24/7 and at a...

“Hey, Great Job!”

Who doesn’t need a little boost to their self-esteem from time to time?  We all come to a point in our jobs where a little pat on the back or “Way to go!” helps keep the motivation to propel you forward. While recognizing the accomplishments of your employees can be a...

Ahhh, summer…

Summer officially arrives tomorrow, Summer Equinox and the longest day of the year.  Some of us may head off to the beach or a cottage, some may be working in the heat of summer, while still others may be getting comfortable near a fan. As noted in the acrostic above,...

Outsourcing : the view from here

Outsourcing of services is becoming more and more mainstream and with the abundance of former corporate workers who have vast knowledge and experience and now run their own businesses, you will likely be able to find someone to help you for a reasonable amount of...

Employee Interaction in a Remote World

One of the key questions that a remote business employer receives from clients, or those thinking of starting their own virtual business is, “How do you know your employees are getting anything done? I mean, you are paying them but, what are you getting in return?”...

Managing a Changing Environment

Over the past several years the physical landscape of the traditional office space has changed to evolve and promote productivity of its workers. Ergonomics assessments, increasing natural lighting and working with flexible schedules are examples of changes that have...

What Do You Propose?

When an organization needs to write a proposal, it can be for many different reasons, such as business proposals, project proposals, proposals for research funding or non-profit organization funding, each of which require a particular focus. Today I’ll focus on...

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