The Epitome of Value Based Fees

Did you hear the one about the customer and the plumber?  This is a classic anecdote that applies to more and more industries and professions as we realize that providing services is not about trading time for money. Customer: “Hello, I have a problem with my bathroom...

No Excuses: the art of follow-up

Just a little reminder today that the art of the follow up is now easier than ever. Why? Because of our ever-increasing virtual world of electronic media, social media, video, audio, smart phones and goodness knows what else will be available tomorrow! Add these...

Masters As Teachers

Many organizations start with a great idea that will change the world and, through time and effort, they will evolve to be the best in their field. Though you might not think of it these terms, but what they’re doing, what they’re actually reaching for, is “mastery”....

Finding The Confidence to Speak

Being invited to speak at an in person or virtual event can be a wonderful honour given to the potential speaker by those who want to hear the speaker’s message and share it with others. However, for some, it can be a great cause of anxiety and fear, with the thought...

The Good, the Not that Bad and the Manageable Side of Remote Work

If you’re one of those lucky workers out there who has found a place that suits you, whether it be in-office, remote or a hybrid of the two, congratulations! Having a place that you feel productive, content and comfortable can allow your talents to flourish and let...

The Power of Time

“What would you do if you knew you could not fail?” – Anthony Robbins “What lies behind us and what lies before us are tiny matters compared to what lies within us.” – Ralph Waldo Emerson These two great quotes are making the same point while coming from different...

Coping With Unexpected Change

It's inevitable. Change will happen whether you are expecting it, or not, in your personal lives, in society and in the workplace. Generally speaking, when we expect a change, it is more manageable to deal with and depending on what it is, it can be a good thing....

Practicing Mindfulness

I started to reflect on the cause of why some days are more productive than others and landed on the concept of distractions; how one has a tendency of thinking back and thinking ahead.  Have you ever caught yourself worrying about the tasks that need to be done...

TIME OUT!

Now that summer is here, some of us may head off to the beach or a cottage, some may be working in the heat of summer, while still others may be getting comfortable near a fan. As noted in the acrostic above, summer is an opportunity for us to do a few things to keep...

The Pursuit of Balance

There is always talk about the ever-elusive ‘work-life balance’ – who has it, who doesn’t.  All the articles on the Internet and the chatter on social media make it out to be a thing that is always just out of reach; like a balloon that you’ve let go of, but as...

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