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The Creation of the “Raving Fans”

by virtualworks | Jun 20, 2016 | Business, business growth, Customer relationships, Marketing, Mastery, Outsourcing, Remote Office Management, Uncategorized

One of my favorite business books is “Raving Fans – A Revolutionary Approach to Customer Service” by Ken Blanchard and Sheldon Bowles.  Published in 1993, the concepts in this book are as relevant today as they were then – perhaps even more so....

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