Coping With Unexpected Change

It’s inevitable. Change will happen whether you are expecting it, or not, in your personal lives, in society and in the workplace. Generally speaking, when we expect a change, it is more manageable to deal with and depending on what it is, it can be a good thing. Unexpected change is the one that takes a little more effort to get through as it may require a re-adaption to processes, environments and people around us.

So, what are some things we can do to manage unexpected change? We can’t plan for it. Forbes Magazine touches on a few methods to deal with change in the workplace, such as preparation calming fears, letting go of perfection, and so on.

  • Take a look at the situation objectively, removing thoughts that these changes are directed toward you.
  • Think of the potential that can grow from this change. Think positively about the “surprise”.
  • Keep up to date those things that have not changed by continuing to take care of yourself and maintaining your routines.

When change happens, it might be wise to take a look at the entire situation from an objective standpoint. Instead of focusing on how this is affecting you as an individual, take a look at the big picture. Was it perhaps necessary from an organization standpoint for your workplace to change in order to keep up with a changing industry? Are there redundancies your employer is trying to work with? At times, we may look at changes at work and think “What did I do to deserve this?”, but in fact it may not have been something you did or didn’t do, but something that just happens in the course of running an enterprise. No, it is not pretty and sometimes human beings have to make difficult decisions.

Consider that the changes at work are an open door to something new. Although change may be scary and it may not always be easy to flip around a negative impression already established, it may be needed to help you move forward. The opportunity to grow can found by moving past fears you may have about the change to come and making a decision that this change is going to be good. Maybe there is an opportunity to learn a new skill within your job as a result of this change, or maybe the new skills can be learned in leaving this job for another one. Either way this can be an opportunity to further develop your skillset and knowledge. If you are leaving to find a new opportunity, what you have learned in this job can help you determine the things you like or may not like in going to the next job.

During a time of work change it is very important to keep up with personal care and maintaining your regular routines. You might think “Well I’m not going into work so why should I bother getting up early?” Maintaining your schedule and using the time that would have been at work doing something productive can help stave off negative feelings and allow you to keep a sense of consistency during a time that may be anything but consistent. Regardless of the situation, stay strong and forge on to a better path carved out for you by change.

Practicing Mindfulness

I started to reflect on the cause of why some days are more productive than others and landed on the concept of distractions; how one has a tendency of thinking back and thinking ahead.  Have you ever caught yourself worrying about the tasks that need to be done later in the day or tomorrow, whether this or that will turn out the way you hope or stressing over things that happened yesterday or last week?  I’ve found that the days where it is easier to get things done are the days where I am totally focused on the task at hand, in other words, I’m being in the present moment.

I can’t be the only one that has discovered this pattern, and this fits nicely with the term ‘mindfulness’.  It’s one of those things we hear so much about, but what does it mean to be mindful?  Some might think it is like meditating (that can happen as part of practicing mindfulness), or like forgetting about things (depends on what you are thinking about), but what it really means is to bring you to the present time and to be present and aware of what you are doing now, at this moment in time.

What is Mindfulness?

According to mindful.com, it is “…the basic human ability to be fully present, aware of where we are and what we’re doing, and not overly reactive or overwhelmed by what’s going on around us.” That sounds simple but can be challenging in practice.

My colleague shared her own experience in trying to be mindful and said she lasted maybe two minutes before she became distracted.   She tried it as just a re-adjustment of her thought processes to try to concentrate on what she was doing and even tried it through meditation.  However, she didn’t give up.  She started slowly with one simple process, when she found herself becoming overwhelmed and distracted, she stopped everything she was doing for a moment.

At that moment she decided that she was going to fix this through her thought processes by taking note of what she was thinking about the moment she felt overwhelmed.  If it was something in the past or something not yet to take place, she stripped it away and thought to herself, “What am I doing right now?”  She would listen to her breathing, acknowledge where she was in her physical location and set her mind to the task at hand. Turning back to what she was trying to accomplish she would attempt to focus on that alone.

Now that’s not saying there haven’t been many times where she tried and still became distracted, but the key was not giving up.  Mindfulness is learning process and takes time and practice.

Why is it so important?

Some of the common benefits of practising mindfulness include:

  • reducing stress;
  • better sleep patterns;
  • weight management (maybe because we are thinking about what we are eating);
  • reduction in automatic negative thought processes;
  • assistance in managing anxiety and depression;
  • improved general health (physical and mental); and
  • improved concentration. 

Even therapists that suggest mindfulness to their clients have noticed a change in how they provide therapy by practicing it themselves.  As noted by the American Psychological Association in 2012, studies suggest that by practicing mindfulness, therapists not only benefit from the reduction of anxiety and depression but it is found to improve how they care for their clients through more empathy and compassion to their clients with improved skills in counselling.

There we have it!  I focused and this blog is now finished! One small victory!

If you’re seeking your one small victory, don’t give up and remember:

“All that we are is the result of what we have thought.  The mind is everything.  What we think, we become.” ― Buddha

On Golf and Empowerment

After years and years of ‘putting in time’ building a business, it’s so easy to get wrapped up in the day to day running of it, almost as if it had a life of its own (some would believe they do!), I decided some time ago that’s it’s equally as important to take time out for myself.  Indeed, famous figures in history like Charles Darwin and Winston Churchill (who made space for daily naps during WW II) regarded rest as the true key to fulfillment and creative success.

Some years ago, I gave myself permission to get out of the office once a week to play a round of golf.  This may sound like a pretty small thing, but when you’re used to giving your heart and soul to a venture all day, every day, taking a couple of hours off really is a big thing. It took a little getting used to, but toward the end of the season, not only did my game improve – I found it all very empowering! I was taking charge of my schedule and how my week would roll out while still fitting in some ‘me time’.  Of course, I reviewed the week ahead of time to make sure everything would get done that needed to get done and most of the time I stuck to my schedule and the commitment to myself of playing golf.

Hopefully very soon, this summer will see golf courses opening for regular play once again so that those inclined can get out for fresh air and exercise which will do a world of good, not to mention provide rest and a change of pace that leads to higher productivity.

My business works for me by providing for my needs and I’m living the life I want: life balance, low stress and meaningful, fulfilling days doing what I love.

Are you living a balanced life?  How do you break free and get some rest during your workweek? Find me on Linked In and share your thoughts.

Meetings and Events Turned Sideways

It used to be that running a meeting on Zoom was a ‘luxury’; considered only a necessity for folks who couldn’t attend in person. It was a lot of work to set all that up in the background and run it. Oh, how times have changed! This past year has forced us to switch gears quickly and use technology to create something of a normal way to conduct meetings and conferences with a minimum of disruption.

You may not be the host of in-person meetings these days, but did you know there is such a thing as ‘virtual event hosting etiquette’? Think of all the things that need to be done and need attending to when you’re hosting an in-person meeting or event, like catering, registrations, customer care, speaker needs, documents, presentations, etc. Now do all that with a twist: no one is going to be where you are.  (Yikes!)

Intrigued? Freaked out? Or are you one of those people that are thinking to themselves, ‘Bring. It. On.’?

The beauty of virtual events is that it can be organized in a couple of ways. There is what we might refer to as a hybrid virtual event which still provides an event hosted in a physical location for your attendees, but uses virtual aspects as part of the presentation, is used for messaging in the promotion of the event and provides an online outreach for those that require flexibility, where they may not be able to attend.

An entirely virtual event could allow you to provide your message, engage your audience and simultaneously obtain feedback while avoiding the “production” costs of a traditional event. Some of the more important things to consider with hosting a virtual event or meeting may include:

The Audience – Understand who your audience is for the event and if they would be receptive to attending a virtual event, perhaps if they are in multiple locations.

The Message – Focus on the material to be presented and create your presentation in such a way so you are not just reading material from a slide but showing a high level within the slide and discussing the details, allowing for feedback from the attendees and answering questions as you go.

The Technology – To host an entirely virtual event one of the first items to consider is what event hosting platform you will use and make sure it will function properly. This may include testing your own systems and anticipating what your audience will be using for viewing. There are a lot of new platforms around these days so it’s important to do your research and test, test, test!

The Interaction – Remember to interact with your audience. You may not be able to see if they are engaged or not, but you can do your best to ensure their attention by asking questions, responding to their questions and making your audience aware that you are presenting to them.  You can make your meeting or event memorable by adding in:

  • Mail or courier a conference ‘swag bag’ to arrive to the registrants ahead of the event date. This can include things like chocolate (of course!), tea or coffee pods, popcorn, an ‘I’m attending a conference’ door hanger, hand signage to use while in a session (e.g. ‘I vote yes!’), pens, sticky notes and the list goes on…;
  • Arrange a food delivery so that attendees can have a meal at the same time as the event is taking place;
  • Email documents ahead of time, or upload to a repository and provide the link;
  • Conduct pre-event surveys to discuss at the meeting or event – new data gives people something to talk about;
  • Set up virtual networking rooms;
  • Set up a virtual exhibit hall;
  • Make sure you schedule breaks and lunch time, just as you would for an in-person conference or event.

Of course, all this leads into opportunities to enhance donor/member/attendee engagement before, during and after the event or meeting. The cliché, ‘think outside the box’ comes to mind. What we miss by attending in-person meetings can be easily made up for by a little creative thinking and planning ahead.

How are you engaging with your members these days? Find me on LinkedIn and drop me a line or two: www.linkedin.com/in/virtualworks

click here to sign-up for our weekly “Wednesday’s Useful Tip” brief.

Say what?

Individuals with high EQ (emotional intelligence) are most likely to be strong, effective business #leaders. They realize that trusting relationships built on diplomacy and respect is the heart of both individual success and business #productivity.

Success in business is greatly impacted – for better or worse – by the way in which we communicate. Happiness in our personal lives is also greatly dependent on this very same skill. Becoming a good communicator takes practice. It requires consistent attention and effort on your part, and it is a skill that we cannot afford to overlook.

Dr. John Lund, a lead researcher in interpersonal #communication and an author in identification studies, conducted a significant part of research involved in identifying patterns of speech and differences in how men and women communicate.

There is no doubt that we can all benefit from Dr. Lund’s tips on how to better approach people when we begin a conversation, as well as his advice that we “don`t communicate to be understood; rather, communicate so as not to be misunderstood.”

Take a genuine interest in others. Really tune in to what the other person is saying and don’t think up questions while they’re talking. Think about what they’ve said, ask thoughtful questions and provide considerate answers. Always make an effort to remember names, dates and important life events. If you’re not good at this skill, keep practicing!

Being “liked” or having a “wonderful personality” are highly prized attributes, especially in today’s electronic environs. Supreme communicators also have a keen ability to shift gears when the context calls for it; they respond accordingly to what current situations require.

Good judgment is a key people-skill that comes directly from learning, listening to others and observing the world around you. It allows you to wisely select friends and associates, determine reactions and responses and make sound decisions.

To create trust and respect in others, people need to know that their point of view and feedback will be considered and used. Being known as someone who keeps an open mind also makes you more approachable and easier to work with.

The saying “honesty is the best policy” is not only true, it’s essential in building trust among your peers and clientele. Once it’s lost, it’s almost impossible to regain.

Did you know that when someone else communicates with us, the way we interpret their message is based on three things:

  • 55% is based on their facial expressions and their body language.
  • 37% is based on the tone of their voice.
  • 8% is based on the words they say.

Dr. Lund provides us with the above percentages which are the averages across both men and women together. If you looked at women alone they would even give greater weight to the facial expressions and body language and even less on the words. This tells us that it is critical that we become very self-aware of how our body language is speaking to others as well as the tone we use. A little test: next time you are on the phone look at yourself in the mirror to assess how your body language reacts to what you are actually saying. This will help you become more aware of how you are actually reacting to the conversation.