Managing a Changing Environment

Over the past several years the physical landscape of the traditional office space has changed to evolve and promote productivity of its workers. Ergonomics assessments, increasing natural lighting and working with flexible schedules are examples of changes that have helped in this regard, but what if your employees are finding they are more productive outside of the office environment?

While some companies have successfully integrated the ability for workers to work from home where feasible and as shown in this Globe and Mail article,(dated 2017) some managers and leaders find it challenging to manage workers that are not located on the company’s site. Many times, there is a trust issue between management and employees or hired virtual workers that need to be dealt with to allow a successful off-site arrangement to work.  These issues are as relevant today as they were when remote working was becoming more commonplace.

A common question that we hear is “How will I know if the work is being done right, or being done at all?”

The simple answer: Outcomes and Results.

The proof is in the pudding as they say.  This may be accomplished by setting goals for the day, week, and month for the off-site worker to meet and if actual time worked is a concern, the worker can submit a weekly time sheet either manually, or using time tracking software online.

For the most part, when an off-site worker is trusted they may feel more invested in a company that understands the importance of working off-site and may want to have their best work shine through in those results and outcomes. So if you’re on the fence about off-site work, here are just a few benefits to this way of working:

  1. Your very valuable time. The day of a manager or leader can be packed,with all employees in the office valuable time is taken by “doing the rounds” to check and see what everyone is up to, but is there a value in this?
  2. Workers that have opted for off-site work tend to be more productive, as there may be things within the office environment they find distracting or may just work at a different pace and timeline than what has been established as the norm.
  3. Workers that have opted for off-site work and have been given the opportunity to do so may have greater respect for those they are working for, as they may feel they are being understood.
  4. Many off-site workers tend to find a better balance of their social commitments and work with less absenteeism.
  5. Communications with your off-site worker are as simple as picking up the phone, sending an instant message, sending an email, or starting a Skype conversation.

Remember though that remote working isn’t for everyone!  Some people are their most productive working on their own in peace and quiet (like yours truly).  Other people need a place to go every day and work well with interruptions and face-to-face interactions.  Either way, in today’s information society it still comes down to outcomes and results however, working remotely allows for much more autonomy for the responsible human to provide the results on the due date without management knowing when the work was actually done.

What Do You Propose?

When an organization needs to write a proposal, it can be for many different reasons, such as business proposals, project proposals, proposals for research funding or non-profit organization funding, each of which require a particular focus. Today I’ll focus on writing proposals in response to a solicited request, like contract work.

All organizations need revenue, whether they are non-profits, associations or business enterprises. While it’s great to have repeat clients and members, there are times where organizations have to get out there and look for that work by other means and one method is by responding to a Tender, Request for Quotation, Request for Services, Request for Proposal, etc.

At times when an organization is provided with one of these Request documents, it can be met with some shock as to the amount of information being requested for a simple piece of work. Why so much detail? In short, some of the Requests may be from clients that use public funds and are accountable for how those funds are spent or the client is simply seeking good value for money and are looking for evidence from organizations that their potential contractor is capable of providing the services in a manner that is of good quality and is cost effective.

So, what makes a good proposal?

Like any consumer, the client is looking for good value for the money they plan on spending. By responding to what they are looking for, or solving their problem, stated in the request in a clear manner, a well written proposal can give you the edge on the competition.

There are many areas on the internet to find information on how to prepare a proposal. For example, if you are considering preparing a proposal for the Government of Canada, you may want to check out their site at buyandsell.gc.ca on Preparing Proposals.

Let’s take a look at some of the Do’s in proposal writing:

  • Do read the request thoroughly to understand what the client is looking for. You need to understand where the client is coming from in their current state, their needs, and possible opportunities to provide a solution to their problem.
  • Do ensure the goods or services are something your organization provides. If you are looking at a Request that is asking for something you may not provide, you may have to look at sub-contracting a portion of that work (if allowable), or it may not be worth your time to respond.
  • Do ask questions where something is not clear, or you need information to help you prepare your proposal. These questions are helpful to the organization submitting a proposal and it may tell the client where they need to make the request clearer for all.
  • Do watch out for question deadlines and submission deadlines – Proposals received after deadlines are usually not allowed.
  • Do really take a look at the criteria in the Request. In most cases it is the criteria what your proposal will be reviewed against, so make sure to answer all parts of each criteria listed in the Request document.
  • Do plan ahead to make sure there is enough time not only to write the proposal, but research the Client, understand the resources you have available, and have the proposal reviewed a few other people in your organization to make sure the submission is aligned with the Request. Another pair of eyes is always good!

The obvious Don’ts are those actions contrary to the Do’s above and:

  • Don’t have the client search on external links for supporting material, especially if the request states that all supporting material must be in the proposal. In many cases, information from external sources can’t be taken into consideration and proposals are reviewed as they are provided, with no opportunity to add more in later. NB: some exceptions may be allowable, but they will probably be stated in the Request document, if they are.
  • Don’t put it on your references to fill in the blanks of what should be in your proposal. If there is a request to provide references these are most likely only to verify what was stated in your proposal.

While it was mentioned above that Requests are received from clients, there are also many sites where organizations can search for potential Request documents to provide a proposal to such as MERXBiddingo. Also check your city’s municipal, university, hospital or non-profit websites.

Best of luck in your proposal writing endeavors!

The Fresh Start of a New Year

These last few weeks can be labelled as busy, chaotic, and exhausting and I’m not even talking about work! I’m talking about the holiday time off that just passed! While I am glad to be back at work, it’ s tough to get back into the routine again. On that note, I hope you have all had a wonderful, stress-free holiday. For those that are perhaps not feeling the back to work grind, I offer the information below.

Whether you had a relaxing time off, or you still need a vacation from your vacation, the transition back to the day-to-day routine of work, without the distraction, food and fun of the holidays is no easy task. So, first thing’s first: don’t be too hard on yourself, we’re all a little rusty getting back into the swing of things.

At times people may experience depression, the “winter blues” and anxiety. With winter settling in and the excitement of the holidays over, we push ourselves back to work and may not always recognize when it is time to take care of ourselves.

Don’t forget if you do need help right away the Canadian Mental Health Association has resources available.

A couple of years ago CBC posted an article on the anxiety of returning to work after the holidays and what you can do to manage it.

The signs of the “Winter Blahs” can include:

  • Lack of motivation and loss of interest;
  • Low energy;
  • Difficulty sleeping; and
  • Difficulty concentrating

However, there are a few ways to manage this form of depression that tends to linger during the winter months, so why not give some of these a try!

  • LIGHT THERAPY:Use of an artificial light source, as light therapy to create the sunlight you would otherwise get during the summer months.
  • SMALL ACCOMPLISHMENTS:Boost your motivation by completing small manageable tasks, recognizing each task as an accomplishment and step to a larger goal.
  • HEALTHY EATING:Foods that contain the minerals and nutrients to get you through your day not only impact your physical health but can also be beneficial to mental health.
  • STAY ACTIVE: (my personal favourite) Being active for 30 minutes per day is known to provide a fantastic boost of energy, confidence and provide an overall improvement to one’s mental and physical well being.
  • EMBRACE THE COLD:As the winter is tucking itself in for a little while, there is no getting away from it and we may as well embrace it by getting out there and enjoying what it has to offer, such as skiing, snowshoeing, skating and even bundling up for that walk on your own or bring a friend.

So, what about getting used to that routine again? Even if you aren’t feeling the blues, maybe you are feeling the difficulty of getting back to the routine, so give a try with:

  • Don’t set yourself up for negativity! – “Be the positive change you need.” I know it sounds a little strange, but taking a positive attitude to go back to work can be an excellent start to going back to work.
  • Be ready for the pile of work and chunk it out into steps – sure you have been away from the office for a little while, so you might want to anticipate the pile of work that may be waiting for you.

Slow and steady wins the race:

  • Step 1: Make that coffee have a seat
  • Step 2: Make a list of the things that need to be completed
  • Step 3: Then chip away at it, one thing at a time
  • Be patient with yourself.

Bring something to work or do something nice for yourself and ease back into it.  Remember it is a new year, so this can be a fresh start to fantastic things to look ahead and look forward to.

You can do it! Wishing you everything wonderful for 2023 from Barbara B. and the team at VWI.

Why Is News Still Important?

I think it would be an understatement to say there is a lot of information from the news out there, at our fingertips through the newspaper, magazines and the internet, in our ears from the radio and as we sit to relax in front of the television

Recently a friend of mine told me a story of how her sister was scanning through Facebook and came across an article that causes stress and anxiety for her sister, based on its content and coincidental applicability to events taking place in her life. In an effort to calm her sister she checked out the article discovering that it was not a recent publication and is what is referred to as “click-bait”, where an article provides a shocking title or introduction to lure people to read it and click on a link to another page, which in this case was to sell a product she didn’t need. This particular situation can be related to so many people facing a daily bombardment of information and requires us as consumers of information to ask the right questions.

If there is so much out there that is not reliable, why is news still important?

It is still important to know the facts about what is going on around us to help us make better decisions. This could include the simplest news like the weather person telling us its going to rain, so you make decisions to pack an umbrella, to changes in the stock of a corporation you are currently investing in. Also keep in mind that positive stories are still out there. It can brighten one’s day to read a story of a student who volunteers her time after school to set up activities in her local elder’s residence or community coming together to help out a family

How do we decipher the information coming in and why it is important to look into where news comes from?

When looking at a source of information there are a few best practices in determining the reliability of the information. Some of these can take some time and research, but if someone is really determined to measure the reliability of a source there are a few steps that can be taken. These can be quick checks such as verifying the date of the publication of the article is current, checking who the author is and doing a search of the author to determine if they have credentials in the field they are discussing and verifying the publication source.  Further research could be in identifying the company or organization that is publishing this article, are they a known source, are they a source in the related field of the article topic?  Finally, another level of research could include determining the organization’s place in the industry and what their best interests would be.  For example, if you came across an article stating “Brand X” dog food is known to cause digestive illness in dogs and it is published by a communications division of “Brand Y” dog food, you might question what the motivation would be for this article.  Is it to warn people, or have “Brand X” purchasers move over to “Brand Y”, increasing sales?

What responsibility does the reader have in distinguishing fact from fiction?

As the reader we need to watch what is real and what is not to ensure we are looking at information that is correct and to know our limitations in how much to take in, by understanding the cues from our emotions.  If something induces a very negative emotion, it may be time to step away from that article, at least for the time being. Which leads us to…

When and why it is time to shut the news off?

As mentioned above, negative emotion can be your internal alarm to let you know when some news might just be enough and it may be important to interrupt the messaging being taken in at that time, to move onto something more productive and positive.

In these days of 24/7 information, give yourself permission to set boundaries around what is good for you and what is not good for you. You and your mental health are important!

Excuse me, you have a little something in your teeth…

small business goal settingHave you ever come out of a meeting, or the end of day and caught yourself in a mirror and realized that you have a piece of schmutz in your teeth, or your cow-lick is asserting its personality again?  We have all had that moment when we think “WHY DIDN’T SOMEONE TELL ME?”

As small business owners we can spend so much time in the tasks that we forget what our goals are.  If only gauging how well we are running our business is as simple as looking in the mirror!  When it comes to taking your business to the next level, a level of self-awareness is required to assess the needs of your business and how your management style can be maximized for growth.

Take a look at your business and your strengths and values (and be honest about it!). Determine what makes sense for you to do and what is reasonable for someone else to take care of.

To identify exactly what you need, do the following for one work-week:

  1. As you go through each workday, write down the daily tasks that you dislike doing (or, put another way, make a list of the things you do last because you keep putting them off)
  2. Write down all the projects you’ve “had on the back burner”; those projects and tasks that never seem to get done week after week, month after month.
  3. Write down all the things you spend too much time doing (why are you really in the office all the time?).
  4. Write down all the things you wish you had more time to do.
  5. Write down all the tasks you must do as a business owner.

Ask people you know to work through this with you as they may provide a different perspective. There might be metaphorical spinach in your teeth that they are begging for the chance to tell you about!

Don’t think about how much it will cost or how long to get these resources in place.  Just think about you for now and ask yourself what you need to do in order to move your business forward.

Need help?  Click here to get my free e-book to help you gain clarity.