Managing a Changing Environment

Over the past several years the physical landscape of the traditional office space has changed to evolve and promote productivity of its workers. Ergonomics assessments, increasing natural lighting and working with flexible schedules are examples of changes that have helped in this regard, but what if your employees are finding they are more productive outside of the office environment?

While some companies have successfully integrated the ability for workers to work from home where feasible and as shown in this Globe and Mail article,(dated 2017) some managers and leaders find it challenging to manage workers that are not located on the company’s site. Many times, there is a trust issue between management and employees or hired virtual workers that need to be dealt with to allow a successful off-site arrangement to work.  These issues are as relevant today as they were when remote working was becoming more commonplace.

A common question that we hear is “How will I know if the work is being done right, or being done at all?”

The simple answer: Outcomes and Results.

The proof is in the pudding as they say.  This may be accomplished by setting goals for the day, week, and month for the off-site worker to meet and if actual time worked is a concern, the worker can submit a weekly time sheet either manually, or using time tracking software online.

For the most part, when an off-site worker is trusted they may feel more invested in a company that understands the importance of working off-site and may want to have their best work shine through in those results and outcomes. So if you’re on the fence about off-site work, here are just a few benefits to this way of working:

  1. Your very valuable time. The day of a manager or leader can be packed,with all employees in the office valuable time is taken by “doing the rounds” to check and see what everyone is up to, but is there a value in this?
  2. Workers that have opted for off-site work tend to be more productive, as there may be things within the office environment they find distracting or may just work at a different pace and timeline than what has been established as the norm.
  3. Workers that have opted for off-site work and have been given the opportunity to do so may have greater respect for those they are working for, as they may feel they are being understood.
  4. Many off-site workers tend to find a better balance of their social commitments and work with less absenteeism.
  5. Communications with your off-site worker are as simple as picking up the phone, sending an instant message, sending an email, or starting a Skype conversation.

Remember though that remote working isn’t for everyone!  Some people are their most productive working on their own in peace and quiet (like yours truly).  Other people need a place to go every day and work well with interruptions and face-to-face interactions.  Either way, in today’s information society it still comes down to outcomes and results however, working remotely allows for much more autonomy for the responsible human to provide the results on the due date without management knowing when the work was actually done.

The Fresh Start of a New Year

These last few weeks can be labelled as busy, chaotic, and exhausting and I’m not even talking about work! I’m talking about the holiday time off that just passed! While I am glad to be back at work, it’ s tough to get back into the routine again. On that note, I hope you have all had a wonderful, stress-free holiday. For those that are perhaps not feeling the back to work grind, I offer the information below.

Whether you had a relaxing time off, or you still need a vacation from your vacation, the transition back to the day-to-day routine of work, without the distraction, food and fun of the holidays is no easy task. So, first thing’s first: don’t be too hard on yourself, we’re all a little rusty getting back into the swing of things.

At times people may experience depression, the “winter blues” and anxiety. With winter settling in and the excitement of the holidays over, we push ourselves back to work and may not always recognize when it is time to take care of ourselves.

Don’t forget if you do need help right away the Canadian Mental Health Association has resources available.

A couple of years ago CBC posted an article on the anxiety of returning to work after the holidays and what you can do to manage it.

The signs of the “Winter Blahs” can include:

  • Lack of motivation and loss of interest;
  • Low energy;
  • Difficulty sleeping; and
  • Difficulty concentrating

However, there are a few ways to manage this form of depression that tends to linger during the winter months, so why not give some of these a try!

  • LIGHT THERAPY:Use of an artificial light source, as light therapy to create the sunlight you would otherwise get during the summer months.
  • SMALL ACCOMPLISHMENTS:Boost your motivation by completing small manageable tasks, recognizing each task as an accomplishment and step to a larger goal.
  • HEALTHY EATING:Foods that contain the minerals and nutrients to get you through your day not only impact your physical health but can also be beneficial to mental health.
  • STAY ACTIVE: (my personal favourite) Being active for 30 minutes per day is known to provide a fantastic boost of energy, confidence and provide an overall improvement to one’s mental and physical well being.
  • EMBRACE THE COLD:As the winter is tucking itself in for a little while, there is no getting away from it and we may as well embrace it by getting out there and enjoying what it has to offer, such as skiing, snowshoeing, skating and even bundling up for that walk on your own or bring a friend.

So, what about getting used to that routine again? Even if you aren’t feeling the blues, maybe you are feeling the difficulty of getting back to the routine, so give a try with:

  • Don’t set yourself up for negativity! – “Be the positive change you need.” I know it sounds a little strange, but taking a positive attitude to go back to work can be an excellent start to going back to work.
  • Be ready for the pile of work and chunk it out into steps – sure you have been away from the office for a little while, so you might want to anticipate the pile of work that may be waiting for you.

Slow and steady wins the race:

  • Step 1: Make that coffee have a seat
  • Step 2: Make a list of the things that need to be completed
  • Step 3: Then chip away at it, one thing at a time
  • Be patient with yourself.

Bring something to work or do something nice for yourself and ease back into it.  Remember it is a new year, so this can be a fresh start to fantastic things to look ahead and look forward to.

You can do it! Wishing you everything wonderful for 2023 from Barbara B. and the team at VWI.

Why Is News Still Important?

I think it would be an understatement to say there is a lot of information from the news out there, at our fingertips through the newspaper, magazines and the internet, in our ears from the radio and as we sit to relax in front of the television

Recently a friend of mine told me a story of how her sister was scanning through Facebook and came across an article that causes stress and anxiety for her sister, based on its content and coincidental applicability to events taking place in her life. In an effort to calm her sister she checked out the article discovering that it was not a recent publication and is what is referred to as “click-bait”, where an article provides a shocking title or introduction to lure people to read it and click on a link to another page, which in this case was to sell a product she didn’t need. This particular situation can be related to so many people facing a daily bombardment of information and requires us as consumers of information to ask the right questions.

If there is so much out there that is not reliable, why is news still important?

It is still important to know the facts about what is going on around us to help us make better decisions. This could include the simplest news like the weather person telling us its going to rain, so you make decisions to pack an umbrella, to changes in the stock of a corporation you are currently investing in. Also keep in mind that positive stories are still out there. It can brighten one’s day to read a story of a student who volunteers her time after school to set up activities in her local elder’s residence or community coming together to help out a family

How do we decipher the information coming in and why it is important to look into where news comes from?

When looking at a source of information there are a few best practices in determining the reliability of the information. Some of these can take some time and research, but if someone is really determined to measure the reliability of a source there are a few steps that can be taken. These can be quick checks such as verifying the date of the publication of the article is current, checking who the author is and doing a search of the author to determine if they have credentials in the field they are discussing and verifying the publication source.  Further research could be in identifying the company or organization that is publishing this article, are they a known source, are they a source in the related field of the article topic?  Finally, another level of research could include determining the organization’s place in the industry and what their best interests would be.  For example, if you came across an article stating “Brand X” dog food is known to cause digestive illness in dogs and it is published by a communications division of “Brand Y” dog food, you might question what the motivation would be for this article.  Is it to warn people, or have “Brand X” purchasers move over to “Brand Y”, increasing sales?

What responsibility does the reader have in distinguishing fact from fiction?

As the reader we need to watch what is real and what is not to ensure we are looking at information that is correct and to know our limitations in how much to take in, by understanding the cues from our emotions.  If something induces a very negative emotion, it may be time to step away from that article, at least for the time being. Which leads us to…

When and why it is time to shut the news off?

As mentioned above, negative emotion can be your internal alarm to let you know when some news might just be enough and it may be important to interrupt the messaging being taken in at that time, to move onto something more productive and positive.

In these days of 24/7 information, give yourself permission to set boundaries around what is good for you and what is not good for you. You and your mental health are important!

Excuse me, you have a little something in your teeth…

small business goal settingHave you ever come out of a meeting, or the end of day and caught yourself in a mirror and realized that you have a piece of schmutz in your teeth, or your cow-lick is asserting its personality again?  We have all had that moment when we think “WHY DIDN’T SOMEONE TELL ME?”

As small business owners we can spend so much time in the tasks that we forget what our goals are.  If only gauging how well we are running our business is as simple as looking in the mirror!  When it comes to taking your business to the next level, a level of self-awareness is required to assess the needs of your business and how your management style can be maximized for growth.

Take a look at your business and your strengths and values (and be honest about it!). Determine what makes sense for you to do and what is reasonable for someone else to take care of.

To identify exactly what you need, do the following for one work-week:

  1. As you go through each workday, write down the daily tasks that you dislike doing (or, put another way, make a list of the things you do last because you keep putting them off)
  2. Write down all the projects you’ve “had on the back burner”; those projects and tasks that never seem to get done week after week, month after month.
  3. Write down all the things you spend too much time doing (why are you really in the office all the time?).
  4. Write down all the things you wish you had more time to do.
  5. Write down all the tasks you must do as a business owner.

Ask people you know to work through this with you as they may provide a different perspective. There might be metaphorical spinach in your teeth that they are begging for the chance to tell you about!

Don’t think about how much it will cost or how long to get these resources in place.  Just think about you for now and ask yourself what you need to do in order to move your business forward.

Need help?  Click here to get my free e-book to help you gain clarity.

 

The Good, the Not that Bad and the Manageable Side of Remote Work

If you’re one of those lucky workers out there who has found a place that suits you, whether it be in-office, remote or a hybrid of the two, congratulations! Having a place that you feel productive, content and comfortable can allow your talents to flourish and let you be your best is not always easy to accomplish.

I’ve operated my remote support agency for nearly 18 years.  It took me a while to get used to working from an office set up in my personal space.  I did eventually get used to a concept called ‘boundaries’ and now I wouldn’t work anywhere else.  I’m the most productive in a quiet environment with no distractions.  But that’s me; you will likely have a much different set of working environment needs than I do.  And that is totally okay.

Having to live with a global pandemic these past almost two years has forced everyone to re-examine how and where work is completed.  We’ve had to go that extra step and actually ask employees (rather than presume) what environment would help them be the most productive in their job.  We’ve had to cross the line between a person’s personal needs and their work needs, and instead of saying in the interview ‘this is what you’re required to do, when and where’, we now ask in the interview, ‘what environment are you able to provide these deliverables?’ In this article, let’s look at the good, the not so bad and the manageable side of being a remote worker.

The Good

Forcing everyone to work remotely, especially last year, has helped us learn more about ourselves and what working environment we thrive in; doing so has also shown us what working environment we do not thrive in.  This in itself is a great learning point and also shifts the relationship between employer and employee; just by asking what would help their employee get through their workday and by putting a telework agreement in place, tells the employee that their employer trusts them to complete their work, without being monitored. This alone can be a much-needed motivation boost. The remote worker may feel a sense of ownership and pride in their work knowing that they are in control, leading to a boost in productivity. Productivity can also result from the ability to work at a flexible schedule, taking advantage of more productive periods of the day rather than being in an office from 9 to 5 and being ‘on’ all the time.  More ‘points’ scored there!

Some remote workers find they have a better sense of well-being with no commute to provide an extra source of stress, eating home-made lunches instead of office take-out and perhaps taking some of the old commute time and turning it into a work-out or walk.  Even more points! 

The Not So Bad

If working remotely suits you, as with any job, you need to be prepared. This includes making sure you have the proper tools to be a productive, content and comfortable worker.  Working in a traditional office comes with many things that the worker is not responsible for providing, so it is important to understand what you will provide.  For example, you may have a desk and chair at home somewhere, high speed Internet and some software.  You need to ask what your employer will provide at their cost or pay you for, e.g. they may now reimburse your monthly Internet bill.

The Manageable

For all of these wonderful benefits of being a remote worker, there are some pitfalls that are important to address. While technology issues and a shortage of physical supplies or equipment may prove challenging, the solution for these is a simple fix, purchase or pick up from the office. However, there are some challenges that take a little bit more work and a little more effort to start some good remote worker habits.

 Managing procrastination, distraction and time are key to get you in the best situation to be successful. Yes, it is true that these are also needed in the traditional office, but these things are even more important when you’re working remotely. Working in a traditional office when distracted or under the curse of procrastination can be managed easily as there are other people around you still working which can give you that little extra push to get back on track, but when you’re alone this is more of a challenge.

Either way, creating work habits that are conducive to getting the job done but leaving it when the work-day is over is incredibly important in being a successful remote worker. Consider having a closed office, letting family and friends know your work schedule (a.k.a. those ‘boundaries’), and having a good pair of headphones to cut down on noise will all help.

It’s likely that the time between work and home have now blended together, so leaving the home tasks for after work and leaving the work when it is time to take care of personal tasks can help (and stick to it!). For more ideas on dealing with distraction, flex-jobs has a quick list of solutions.

For further insights, purchase my new e-book ‘Humans Working Remotely: Guiding Success for the Current Future’. It’s available to purchase here: https://virtualworks.ca/product/humans-working-remotely/

The Power of Time

“What would you do if you knew you could not fail?” – Anthony Robbins

“What lies behind us and what lies before us are tiny matters compared to what lies within us.” – Ralph Waldo Emerson

These two great quotes are making the same point while coming from different directions; the authors are saying that our lives are in our own hands and that we should look at all the parts of our lives honestly and make conscious choices confidently so that we may benefit.

We have the power to change our lives by using what we already have inside ourselves: Tony Robbins knows that lack of self-confidence often holds us back; Ralph Waldo Emerson shows us that it’s what’s inside of us that counts more than the past and the future.

Even though they haven’t written books called “Time Management”, these authors teach us a lot about successful time management and successful life management.

The past 19 months have taught us that time can stand still, expand to fill how long it takes a task to be done, stretch out endlessly before us or reduce itself so small that there simply isn’t enough of it.  Yet, we all still have 24 hours in a day.

Another great quote is from David Allen, author of “Getting Things Done” and “Ready for Anything”. He gets right to the point when he says, “Time is just time, you can’t mismanage it. What that really means is that you mismanaged the agreement you had with yourself about what you should have accomplished.” He goes on to say that time management is really a complex issue of self-management where work needs to be captured, clarified, organized and reviewed in line with your purpose, values, vision, goals, and strategies. When these things are in line, you’ll feel good about how you’re managing time.

It’s really that simple.