Remote support was pretty much non-existent 25 years ago. Facebook didn’t exist 20 years ago. Times, they are a’changing…
Remote work has grown in popularity over the last 5-10 years and more so with the pandemic we’ve been dealing with the past 2+ years, it’s become a necessity. The Internet and evolving technology drive the ability for remote support workers to be just that: “remote”. That can mean being remote locally or remote internationally; it can mean telecommuting for employees or freelancing as a contractor from anywhere on the planet for clients anywhere on the planet. The world has become larger and smaller at the same time: larger because remote working can easily tap into new markets around the world and increase competition (which can be a good thing); smaller because it takes less time and cost to do so.
It wasn’t too long ago that the average person didn’t know too much about video meetings or needed an international calling plan. Today, companies are expanding their enterprises globally without ever leaving their hometown; hiring remote employees who are local to new markets gives enterprise an edge. While this can be a very cost-effective way to conduct business, it takes more than just hiring people to work for you; it takes a thorough review of all factors that come into play for all stakeholders. It’s important to know the legal and accounting aspects of these relationships as well as being mindful of language barriers of both employees and clients.
Even in spite of the pandemic, the world is open for new opportunities. With ever-evolving technology and lower costs to connect, open your mind to the endless possibilities that are happening around the world and around the clock.
These are unprecedented times we’re living in and with that comes uncertainty. With what has been coined “the new normal”, more people have found themselves working from home, and some are finding it increasingly challenging. Non-profits and associations are finding this new way of working challenging also because when you’re ‘being virtual’ it’s difficult to be in front of your donors and members with why they should contribute or why they need to continue to be a member.
In my 17 years of providing remote support to non-profits and associations, I’ve seen many changes and upheavals in the past year because of the pandemic. For me and my team, not much has changed operationally and because we operate the way we do, we were able to provide advice to our clients to help them change and adapt their operations helped them work remotely. The interesting thing is that because they were up and running again quickly, they were able to focus on new ways to stay in front of their donors and members. I have stepped back from time to time amid all the ‘chaos’ and thought, ‘aren’t we lucky that we have the technology to manage everything we need to manage? ‘
There is always a human side to that ‘remoteness’ regardless of what sector your organization is in. In my view, we really do need to take care of ourselves in these times of upheaval and uncertainty. We need to stay in top form so that we can help others around us but also to be more resilient to change. Take care of you. You’re important.